Privacy Policy

We tried to draft the policy as transparent and easy to read as possible so that the content is easy to understand.

This Privacy Policy (the “Policy”) sets out how we use and protect any personal information you give when you use this website. Family Bedtime Tribe (which may be referred to throughout the policy as “we”, “us” or “our”) is a data controller and we are responsible for your personal data.

We may collect the following information about you:

  • name, including those of your children if you provide this.
  • contact information including email address, telephone and social media accounts.
  • any other information you provide to us in our intake form.
  • cookies & IP addresses.

Types of Data

We may process the following categories of personal data about you:

  • Communication Data: any communication that you send to us, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communication, record keeping or pursuance or defence of legal claims.
  • Customer Data: any data relating to any purchases of our services such as your name, email, contact details or purchase details. We process this data to supply the services you have purchased and to keep records of such transactions.
  • User Data: any data about how you use our website or any online services together with any data that you post on our website or other online services.
  • Technical Data: any data about your use of our website and online services such as your IP address, login data, details about your browser, length of visit to pages on our website, page views, navigation or the number of times you use our website.
  • Marketing Data: any data about your preferences in receiving marketing from us and your communication preferences.

Laws and guidelines

When we process any personal data relating to you we need to have a legal basis to do so, which could be one or more of the following:

  • maintenance, improvement or marketing of our products and services.
  • performing a contract with you.
  • complying with our legal obligations.
  • your consent

How we collect your data

We may collect data either by you providing the data directly to us or through website cookies. We may receive data from third parties such as Google based outside the EU or advertising networks such as Facebook (Meta) based outside the EU.

What do we use the information for

  • to improve our products and services.
  • to properly respond to your enquiries.
  • internal record keeping.
  • for accountancy.

From time to time, we may also use your information to contact you for market research purposes. With your permission, we may contact you by email or phone and may only use the information to improve our website.

Links to other websites

Our website may contain links to other websites of interest but we do not have any control over any other websites.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you at any time and we will reply the latest within one week.

Disclosure of your personal data

We may have to share your personal data with the following parties:

  • service providers who provide IT and system administration services.
  • professional advisers including lawyers, bankers, auditors and insurers.
  • government bodies that require us to report processing activities.

Securing your Data

We will store all your personal information in accordance with UK and EU data protection laws.

Data Retention

We will only retain your personal data to fulfil the purposes we collect it for. We will keep your data for a period of maximum 24 months. If you would prefer to delete it sooner, please contact us.

Access to your Information

You have the right under the Data Protection Act to access the information which we hold about you and to have it deleted upon request.

If you wish to discuss further, please contact us on: family.bedtime.tribe@gmail.com. We will answer the latest within one week of receipt.

For any other further details, please contact me on: family.bedtime.tribe@gmail.com